Company

Established in 2005, Simplex is Cyprus’ leading provider of world-class premium carrier-neutral data center services and a leading enterprise IT integrator, certified partner of global technology vendors.

Offering unrivalled award-winning customer experience, Simplex drives innovation and helps enterprises from around the world and various industries through their digital transformation journey, ensuring they remain flexible, secure and competitive.

All services of the company are certified with ISO 9001:2015 and ISO 27001:2013, demonstrating the company’s commitment to quality and security.

Job Description

Simplex seeks to recruit an Office Administrator/Front Desk Manager for LCA1, the largest data center in Cyprus and one of the most advanced in the region, located in Larnaca.

Working in a bright and inspiring fast-paced work environment, the successful candidate will provide administrative support across the office, playing a vital role in the smooth running of the organization.  As a Front Desk Manager, she will be the first point of contact for our company, ensuring visitors receive a heart-warming welcome along with professional and friendly service.   The successful candidate will also be responsible to coordinate the office’s activities and streamline the company’s operations.

Key Duties / Responsibilities

• Welcome and greet visitors to the firm’s premises
• Manage reception area and look after visitors
• Maintain office security by following relevant access procedures and controlling access (monitor logbook, issue visitor badges)
• Answering, screening and forwarding of incoming phone calls
• Incoming and outgoing correspondence management
• Organize meetings and appointments, keeping meeting minutes as and when required
• Draft, format and print various documents, spreadsheets and presentations
• Perform various administrative/clerical duties such as filing, photocopying, scanning, faxing, etc.
• Ensure timely and accurate customer service, referring clients to the appropriate person/department
• Liaise with other staff as well as external contacts such as clients and suppliers, coordinating  tasks and timelines, mainly related to project support, orders fulfillment, service delivery and payments
• Handle RMAs and warranty claims
• Arrange travel and accommodation for staff and clients
• Manage office supplies (stationery, food, beverages, etc.) and their replenishment
• Perform other ad hoc duties as requested

Qualifications / Experience Required

• University/college degree in Accounting, Business Administration, Secretarial Studies, Office Management or other relevant subject
• Good knowledge of MS Office (Outlook, Word, Excel, PowerPoint)
• Good interpersonal and communicational skills in Greek and English, both verbal and writing; Russian will be considered an advantage
• The below will be considered an advantage:
  • Prior work experience as a receptionist, front office manager or similar role
  • Basic accounting/book-keeping knowledge, ideally using SAP Business One ERP

Personal characteristics and other skills required

• Excellent organizational/administrative and time-management skills
• Ability to prioritize, multi-task and deliver under pressure without compromise on timelines, quality of work or service levels
• Self-initiative, self-motivation and self-discipline, requiring little or no supervision
• Proactive and customer-oriented approach
• Able to deal with emergencies in a timely and effective manner
• Pleasant and professional personality and appearance
• Team spirit, enthusiastic and positive attitude
• Discreet handling of confidential information
• Diligence, dependability and commitment
• Adaptability and ability to learn quickly

An attractive and competitive remuneration package will be offered to the successful candidate along with excellent prospects for growth in an expanding organization.